There really is no substitute to having technology that gives back to you. Daffron is committed to helping utilities gain all of the functionality they need without the cost-crunching aftershocks.
With our comprehensive solution approach, we can help attain incredible value through optimized systems, reducing manual efforts, and streamlining your internal processes.
For more information on how you gain ROI from your technology investments, click here.
Meet Your Customers on Their Terms
The customer landscape has changed dramatically. They expect more options and flexibility from their services and it’s up to utilities to meet them on their terms. Daffron can help utilities bridge the gap with our AccessMyUtility Customer Self-Service solution.
Give customers the features they want and expect:
For more information, click here
What good is an investment if you aren’t seeing returns? Daffron will help you maximize the ROI from your utility software solutions—time and again.Click here
Just one of the reasons utilities continue to choose Daffron.
Utilities choose us. They choose the services and solutions they need. Everyone wins.
For Daffron, bending over backwards is nothing new. Whether you need integration between solutions or more process automation, we can stretch in any direction.Click here
Now, “utility service from anywhere” means just that. Web and mobile services will help you reach your customers—by helping them reach you.Click here
The Power of Choice
Utilities have many needs to address, and having the freedom to choose and tailor their solutions is important – sometimes ‘out of the box’ and ‘off-the-shelf’ just won’t work for you. Daffron empowers you with newfound range to make decisions your own way. And we present a variety of services and solutions that can be modified. That’s why Daffron always ends up being the top choice for utilities that need a multitude of options.
Find out more about our best-of-breed approach here.
In the utility world, having the ability to simplify your workflow processes will enable your workforce to be more productive, efficient, and effective.
Daffron helps utilities gain maximum speed through integration of all utility products and solutions. With complete integration of service orders and work orders, you can automate processes and prevent paper and manual intervention.
To find out how our fully automated, integrated solutions can help you save time and resources, click here.
Robust Billing Solutions
From an accounting and billing standpoint, there is one fully-configurable Customer Information System (CIS) that packs the computing punch needed to keep track of all service types and rates. Our CIS can cover complex billing rates and multiple cycles for:
Click here to see what CIS has to offer.
News & Events
At TechAdvantage 2014 – THE technology event for electric cooperative professionals – Daffron wants to know your needs and expectations. [...]Read More
Orange County REMC takes another step to enhance customer service thanks to the real-time integration between Milsoft’s Hosted Interactive Voice Response [...]Read More