2009   No. 2


Mobile Field Force

In the comfort of an air conditioned office room where technical support is a stone's throw away and a full suite of software tools is a mouse click away, a person does not take the time to reflect going through the day without accessing customer critical information residing in the Daffron CIS.

Change that picture a bit and replace that air conditioned office with an electric meter sitting against the wall of an isolated house. Let's change the office person to a technician out in a truck with a Collection disconnect to perform. Imagine the payment for the meter has just been received. What if the person residing at the residence is on life support? How do you get that mission-critical information to the technician at the right time to prevent the execution of an unnecessary order or prevent a disaster?

Such was the challenge facing the IT staff at Cuivre River Electric Cooperative in Troy, Missouri. How to extend and enhance the power of the Daffron CIS to the front line mobile workers? The solution was found in Clevest's Mobile Field Force (MFF) solution. Clevest was able to analyze the existing system and propose a solution that implemented Clevest's full suite of the MFF solution that included modules such as dispatch and Automated Vehicle Location (AVL). With this MFF solution, Cuivre River Electric is able to integrate seamlessly the back office system and allow all mobile workers the ability to access the RIGHT INFORMATION at the RIGHT TIME.

Unleash the power of your Daffron CIS with Clevest!

About Clevest Solutions, Inc.

Clevest is the world's fastest growing Mobile Field Force optimization solutions provider for Utilities. Clevest leverages and enhances the power of your incumbent systems (eg CIS, OMS, GIS, MMS, WOMS) by serving as the single, easy-to-use, mobile extension for all those systems.

Clevest's platform-independent architecture is designed for fast, seamless integration between Clevest's mobile solution and existing corporate IT systems. The Clevest solution includes the following utility-focused modules: Dispatch, Scheduling, Mobile (eForms, Timesheets, Messaging), Reports, patented Configuration and Forms Design Tools, and Automatic Vehicle Location.

For additional information, contact Doug Bunker at Clevest at (866) 915-0088 or doug.bunker@clevest.com.