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Electric Service Provider (ESP) database to track organizations eligible to sell electricity to your customers. |
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Multiple unbundled rates showing multiple accounts on one bill and different billing options including off-cycle, semi-monthly, etc. |
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Programs to switch customers from Distribution Service Provider(DSP) to ESP or from one ESP to another ESP(s) during time of billing or off-cycle. EDI import of DASR. |
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Programs to report readings to ESP's for their use in billing customers. EDI import/export of readings. |
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Bill Calculation changes to compute charges for a customer from multiple rates (Transmission, Distribution, Metering, Consumer Services and Miscellaneous). |
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Flexible format for unbundled bills including multiple providers, multiple unbundled rates, different billing cycles and different payment posting methods. |
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Customer Billing Options include bundled bills, ESP single bills, DSP single bills, dual bills. |
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Payment allocation programs posing customer payments to DSP's and ESP's by receivable. |
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Changes to Delinquent and Collection programs. |
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Write-off and notification programs for ESP when DSP charges are written off. |
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AP allows EFT/ACH to ESP for payment. |
Web page that will allow customers access to:
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Balance Due |
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Meter Reading Entry |
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Payment History |
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12-month Usage Graph |
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Previous Reading |
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Estimated Bill |
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Internal mail and/or Internet mail |
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Store Front |
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Accept Payments over the Internet |
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Report Service Issues or Outages |
On-line Forms including:
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Application for Service (including payment of application fee) |
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Sign up for Draft and/or Budget |
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Request Security Light |
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i
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Host your site with Daffron for a monthly fee! |
