Can you justify the cost of maintaining an internal IT staff and data center facility?
Do you find it difficult to keep pace with ever-changing technology?
Do you just want to eliminate the headaches of maintaining the hardware and software that supports your utility operation?
Would you like to redeploy your current staff supporting IT functions to focus on other work that could increase productivity, reduce expenses
or improve customer services?
Based on your answers to these questions, Daffron’s ASP Service could be the right solution to meet your IT needs. Daffron’s
ASP Service includes a secure and reliable IT environment that is fully scalable to support your utility’s growth. Daffron provides
state-of-the-art IBM System i technology, 24x7 management and emergency phone support, web browser access to your data, the software required
to support your business, and tools to integrate third party applications. In case of electrical interruptions, Daffron’s data center
automatically switches to a diesel generator and in case of a serious interruption, Daffron’s data center is backed-up through a hot site
arrangement. All of this world-class technology and services are available to you on demand for a very competitive cost.
Daffron iXp Software
Consumer Information System
- Consumer Accounting & Billing
- Electronic Cash Drawer
- Miscellaneous Accounts Receivable
- Outage Analysis & Reporting
Financial Management System
- General Ledger
- Payroll/Human Resources
- Accounts Payable
- Fixed Assets
Material Management System
- Inventory
- Work Orders
- Units to Materials
- Transportation
E-Business
- Customer Inquiry
- Bill Notification & Presentment
- Payment and Receipt
- Service Requests
Hardware
IBM System i at Daffron’s Data Center
- Upgrades, Maintenance, Backups, & System Mgmt
System i Dedicated Domino Server for e-Business
Routers, Firewalls
System Operator and Data Maintenance Staff
Diesel Generator
Hot Site Backup
Implementation & Training
Project Management
Data Conversion
Software Customization & Integration
Training Classes at Daffron
Help Desk
24x7 Coverage
Contact via toll free number, email, or online support