| Can you justify the cost of maintaining an internal IT staff and data center facility?
Do you find it difficult to keep pace with
ever-changing technology?
Do you just want to eliminate the headaches of maintaining the hardware and software that supports your utility operation?
Would you like to redeploy your current staff supporting IT functions to focus on other work that could increase productivity, reduce expenses or improve customer services?
Based on your answers to these questions, Daffron's ASP Service could be the right solution to meet your IT needs. Daffron's ASP Service includes a secure and reliable IT environment that is fully scalable to support your utility's growth. Daffron provides state-of-the-art IBM iSeries technology, 24x7 management and emergency phone support, web browser access to your data, the software required to support your business, and tools to integrate third party applications. In case of electrical interruptions, Daffron's data center automatically switches to a diesel generator and in case of a serious interruption, Daffron's data center is backed-up through a hot site arrangement. All of this world-class technology and services are available to you on demand for a very competitive cost.
Daffron Software
Consumer Information System
Consumer Accounting and Billing
Electronic Cash Drawer
Miscellaneous Accounts Receivable
Outage Analysis and Reporting |
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Financial Management System
General Ledger
Payroll/Human Resources
Accounts Payable
Fixed Assets |
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Material Management System
Inventory
Work Orders
Units to Materials
Transportation |
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e-Business
Customer Inquiry
Bill Notification and Presentment
Payment and Receipt
Service Requests |
Service Requests
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Hardware
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IBM System i at Daffron's Data Center: iSeries Upgrades, Maintenance, Backups, and System Management |
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iSeries Dedicated Domino Server for eBusiness |
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Routers, Firewalls |
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System Operator and Data Maintenance Staff |
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Diesel Generator |
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Hot Site Backup |
Implementation and Training
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Project Management |
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Data Conversion |
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Software Customization and Integration |
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Training Classes at Daffron |
Help Desk
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24x7 Coverage |
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Toll Free Numbers, Email, Online Support |
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