e-BusinessiXp
Web Self-Service

It’s easy! Have Daffron design and host your website and manage all the software for one, low monthly fee; or purchase a license and manage the software with your in-house staff.

e-Business Customer Features

e-Business

End-to-End Solution
Daffron offers a fully automated billing and payment service, providing an end-to-end solution from the customer all the way to depositing funds into a utility’s bank account. Through collaboration with third parties, Daffron offers a competitive pricing model that allows your utility to reduce the costs of payment processing services. Programs offered include: Credit and Debit Cards , eCheck, Visa Only Pricing Model, and a Convenience Fee Program.

  • Online registration
  • E-mail notification when a new bill is generated with link for easy navigation of billing information
  • Use e-bill to review information or pay bill
  • View current and historical billing and payment information in text or graphical format
  • Pay bills with credit cards, debit cards, or electronic checks
  • Submit meter readings
  • Calculate a billing amount
  • Submit service requests
  • Apply for new service
  • Sign-up for recurring bank draft and budget billing
  • Report service issues or outage
  • Real-time payments updates

Merchant Reporting
Reporting systems enable merchants to monitor chargebacks, retrievals, settlements, interchange qualification, and other important data. Standard and customized reports are available in a variety of formats, enabling the merchant to manipulate the format and distribute the data according to their internal processes.

Security
Secured Communications (SSL) - Digital certificate to protect customers. SSL also creates a secure communications between your server and your customer’s browser. Digital certificate authenticates your company’s identity through a trusted party.

Payment Gateway
Required for all credit card payments. Provides secure real-time connectivity for your customers. Routes transactions through a financial network. Verifies authorization for the purchase.

IBM Logo MultiSpeak Logo
Copyright @ 2003 Daffron & Associates, Inc. | iXp is a registered trademark of Daffron & Associates, Inc.
The IBM logo is a registered trademark and the IBM Business Partner emblem is a trademark of
International Business Machines Corporation and are used together under license.