Daffron & Associates, Inc. has once again raised the bar for convergent billing software and services.  After considerable market research and obtaining expertise from various propane companies, consultants and key Daffron customers, Daffron is pleased to announce the addition of Propane functionality to our CIS suite of utility applications.

More and more utilities are becoming total energy providers to their customers, offering energy choices for their heat source.  To support this business strategy, a utility needs software that will integrate these multiple options under a common CIS solution.  Daffron understands this need and has developed propane administration and billing features as part of its  integrated suite of CIS applications.

Client Testimonial

Macon Electric Cooperative in Macon, Missouri, went live with the Daffron Propane Solution on September 1, 2006, after serving as a beta site and key collaborator on functional definition.   

Kay Smith, the Office Manager at Macon, stated that “Integrating propane support under Daffron’s CIS suite of applications has made it easier and more efficient for Macon. I’m amazed at all the information the propane software can now provide.  The whole reason we wanted an integrated solution for all utility services was to provide better service to our members.  We felt the cost savings of billing all services together was a great benefit to our company.” 

Wayne Hackman, the General Manager at Macon, summarized his thoughts about the addition of propane, stating “I believe we now have a complete system that will allow us to move forward in the future with efficiency.”

Propane Highlights

Developed as a separate (propane) service under Daffron’s CIS suite of integrated applications.

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Propane features

Focus on “prevent run out” and “keep it simple

Single account for multiple delivery pointsts

Ticket on demand

Order entry

Delivery based on:

Route

Usage factors

Orders

Electronic dispatching and sales

Interface to EZCOUNT™

Tracking

Equipment

Appliances

Regulators

Directions, etc.

Flexible contract capabilities

Propane enhanced consumer inquiry

Equipment Rental Charges

Reports

Contracts

Delivery statistic

Concepts include

Temperature zones

Degree days

Delivery codes

Product related charge IDs

Drivers and delivery books